+90 501 377 81 52
Istanbul · Damascus · MisrataA Madarek company
Software & Systems

Hosting & Maintenance

Hosting, Care & Support

Your website or system runs fast and secure every day, with regular backups, updates and technical support when you need it.

01OverviewOVERVIEW

We host your website or system on reliable servers, renew the domain and security certificate on time, update the software and take regular backups, and we catch faults before your customers notice them. All of it is done remotely, on a clear monthly or yearly plan.

Why do you need this service?

A website that is never updated becomes slower and less secure over time, and it can stop suddenly when the domain expires or the hosting fills up. Regular maintenance costs far less than repairing a site that is down or hacked, and it saves you hunting for a developer every time you need a small change.

02What’s includedWHAT'S INCLUDED

Everything you need in one service

Your proposal states exactly what your project includes; these are the main elements we deliver in hosting and maintenance.

01

Hosting

Fast servers sized for your site and its traffic.

02

Domain and SSL

Domain registration and renewal, with a secure encrypted connection.

03

Backups

Regular backups your data can be restored from when needed.

04

Security updates

Updating software and plugins and closing vulnerabilities.

05

Performance monitoring

Tracking speed and downtime, with an instant alert on any fault.

06

Routine edits

Changes to text, images and prices within your plan.

03Who this service is forWHO IT'S FOR
Website and store owners
Companies that rely on an internal system
Businesses without a technical team
Our clients after their launch
04How we deliver itHOW WE DELIVER

Four clear steps

From day one you know what will happen, when, and what we need from you at each stage.

Reviewing the current setup

We check the site, its hosting and domain, and define what it needs.

Migration and setup

We move the site if needed without downtime, and set up backups and monitoring.

Routine maintenance

Updates, backups and continuous monitoring.

Monthly report

A summary of what we did, the site’s status and our notes.

05DeliverablesDELIVERABLES

What you receive, and what we need from you

Both lists go into the proposal before we start, so each side knows its part from day one and delivery stays on time.

What you receive

  • Configured hosting with an active domain and SSL certificate
  • Regular backups
  • Routine security updates
  • A monthly report on your site’s status

What we need from you

  • Access to your current hosting and domain
  • A list of the changes you need regularly
  • A contact person for emergencies
  • Your approval of the migration time, if needed
06Frequently asked questionsFAQ

Questions our clients ask

Didn’t find your answer? Message us on WhatsApp and we’ll reply the same day.

Ask us directly
Can you move my site from another host?

Yes. We move it with its data and email, at a time that doesn’t affect your customers.

Whose name is the domain registered in?

In your name or your business’s name, so it stays yours whatever happens.

Do you maintain sites you didn’t build?

Yes, after reviewing them; we tell you before we start if they need initial repairs.

How do I request a change?

Send your request on WhatsApp; we carry it out within your plan and let you know when it’s done.

Ready for Hosting & Maintenance?

Tell us about your business, and we’ll send you a written proposal with scope, timeline and price, with no obligation.